OCCUPATIONAL LICENSE OFFICE

Website:  www.campbellcountyky.gov  · Phone:  (859) 292-3884 · FAX:  (859) 292-3827

Office:  1098 Monmouth St., Newport, KY 41071 · Office Hours:  M-F 8:30 a.m. to 4:30 p.m.

Mailing address:  P.O. Box 72958, Newport, KY 41072-0958

Frequently Asked Questions

Who must obtain a Business Occupational License?

Every person, association, corporation, or other entity engaged in an occupation, business, trade, or profession is required to obtain an occupational license.   This includes, but is not limited to, operating rental property, doing any kind of work or rendering personal services, real estate sales and commissions, farm business, any type of subcontract work, and pick-up or delivery of persons or goods within the County and/or cities.

All individuals and business entities operating in Campbell County and/or its Cities must have a Campbell County Occupational License and a City Occupational License. Campbell County administers Occupational License for the County and Cities of Alexandria, Cold Spring, Fort Thomas, Highland Heights, Melbourne, Southgate, Wilder and Woodlawn.

Employers also are required to withhold occupational payroll tax from the wages of employees earned for work performed the County/City.

How do I obtain an Occupational License if I do not have one?  How can I find out if I have an Occupational License account?

You may also obtain an Occupational License Application form by calling the Occupational Tax Office at 859.292.3884 or by downloading the form from the Campbell County Occupational Tax website: www.campbellcountyky.gov

If you are not sure whether you are registered, telephone the Occupational License Office and they will help you. Call (859) 292-3884 Monday through Friday between 8:30 am and 4:30 pm.

Why is it important to make sure I am registered?

Individuals and business entities must file an Annual Occupational Tax Return based on their fiscal year.  For most individuals and businesses the filing date is April 15 of each year.  Late Returns may be assessed penalties starting at 5% per month and interest of 1% per month.

What if I have other questions?

The Occupational License Office staff is available to answer your questions by telephone Monday through Friday from 8:30 am to 4:30 pm. Call (859) 292-3884.  Website: www.campbellcountyky.gov

The Office provides assistance in completing the Campbell County and Cities Occupational License Tax Returns. You may call for assistance by telephone or for a personal appointment for tax preparation assistance.

Who is required to pay Campbell County Occupational License Payroll Tax?

Every person who renders services to another for financial consideration or its equivalent, under an express or implied contract, or who is under the control and direction of an employer is subject to occupational tax.  Included are temporary, provisional, casual or part-time employees. Employers are required to withhold County tax and City tax where applicable.

Must an employer in Campbell County withhold Payroll Tax from an employee who does not reside in Campbell County?

Yes.  The Payroll Tax is imposed on compensation earned for work performed in the County/City.

Are Section 125 Plans subject to Payroll Tax?

Yes. Payments by employers to Section 125 Plans are subject to payroll tax.

What are the tax rates for Campbell County and Cities?

You may obtain the Tax Tables from the Campbell County Occupational Tax website for Campbell County and its partner Cities of Alexandria, Cold Spring, Fort Thomas, Highland Heights, Melbourne, Southgate, Wilder and Woodlawn.

What is the penalty for failure to file Payroll Tax or the Annual Occupational Tax Return timely?

Five percent (5%) per month or portion thereof of the amount of the tax due up to a maximum of 25%.  A minimum penalty of $25 may be assessed. Interest is computed at 12% percent per annum from the original due date until the date of payment.  The County may enforce collection of occupational tax ordinance through civil and criminal action.

Is there any provision for waiver of penalty and interest?

The Occupational Tax Administrator has authority to waive penalty or interest in whole or in part where it is shown to the satisfaction of the Tax Administrator that failure to file or pay timely is due to reasonable cause and not willful neglect.  The Tax Administrator has no authority to waive any tax due.  The taxpayer must submit to the Tax Administrator a written request no later than 45 days after notice of the assessment of penalty or interest from the Occupational Tax Office.  Contact the Occupational Tax Office for more information. The Tax Administrator will not generally consider a request for waiver of interest or penalty unless the taxpayer has paid all of the tax to which the interest or penalty relates before or at the same time as the taxpayer submits the request.

What types of assistance can GovOS provide to me?

GovOS can assist you with all your system and account questions. Whether you have a question about your account or technical questions about how to do something in GovOS, please reach out to our support team. We can always reach out to the County on your behalf if we need their assistance with one of your questions. You can reach GovOS at blt.str.support@govos.com and by phone at (888) 751-1911.

Where are my tax forms? My Action Center is empty.

Your tax forms will be available on the 1st day of the month following the last day of the tax period. For example, the Quarter 1 (January-March) tax forms will be available in your Action Center on April 1. If you do not see the forms you expected, simply contact GovOS support for assistance.

Can I manage multiple businesses with one login?

Yes - to do so, click Add accounts from your user login under Manage Your Account(s). You will need your 6 digit Account Number and the GovOS Activation Code to connect to an existing business record.

Can a business have more than one user?

Yes, each business can have an unlimited number of users. Each user is required to provide the 6 digit Account Number and the GovOS Activation code to be authorized to connect to an existing business record. 

I did not receive or I misplaced the letter with my activation code. What do I do?

Contact GovOS blt.str.support@govos.com or by phone at (888) 751-1911 for assistance. You will need to confirm account details to be verified for the account. To protect the security on business accounts, you will need written (e-mail) permission from a registered owner or officer of the property for us to provide you with a new activation code. 

I need to close my account. What do I do?

To close your account, please email bburcham@campbellcountyky.gov. Please include your account number, closure date and the reason you are closing your account. 

Can I file a Zero File tax return through GovOS?

To file a zero tax form, select your tax form from your Action Center. Then, complete the required information on the remittance. You will be prompted to confirm your desire to complete the return as a Zero File return.

What payment types are accepted by the County through GovOS?

The County accepts ACH Debit, or e-check as well as the following major credit cards: Visa, Mastercard and Discover. 

What are the debit originator IDs? 

The debit originator IDs are 011308013, 1310281170 & 1043575881. Please provide your financial institution with all three IDs to ensure your payment is successful.

Can I schedule a payment in GovOS?

For your security, GovOS does not store any payment information in the system. You will need to enter your desired payment information each time you check out. 

How do I change the User on a Business?

All users need to register, just as you did, by going to the home page for that jurisdiction (i.e. https://campbellcountyky.munirevs.com). They will click on the "Go" button under "New Users". They will also need the 10 digit account number and Activation Code for the business.

I forgot my password. What do I do? 

From the Log In page, click the “Forgot your password” link and follow the instructions that will be e-mailed to the User’s registered e-mail address.

Do I have to login to GovOS to see my alerts and reminders?

 No. All alerts are e-mailed to your authenticated e-mail address. When you login to the system, you will also see any open alerts that need to be addressed in your Action Center.

For Assistance, Contact
 GovOS Support

blt.str.support@govos.com

(888) 751-1911

 When contacting support, be sure to include the jurisdiction (Campbell County, KY) and your account number in all emails or voicemails. This will help us assist you as promptly as possible. Thanks! 

This document is for general information purposes only and does not constitute tax or legal advice.